Line managers need to lead on operations and deliverables while also managing people. Their role is instrumental in implementing organisational policies and developing their teams. 

This factsheet outlines the main roles and responsibilities of line managers. It also explores their relationship with people professionals, which is key to delivering the organisational strategy. It's also important that managers have a positive relationship with their team members. Managers need support to develop the people skills essential to foster these relationships. 

This factsheet was last updated by Giorgia Gamba Quilliam: Learning Content Manager, CIPD

Giorgia designs, develops and manages learning content at the CIPD, including digital courses, factsheets, podcasts and web content. She was instrumental in developing the first ever fully digital qualification delivered in partnership with AVADO, which won both a Training Journal and a Learning Technology award in 2016.

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