Understanding and acting on wider social, economic and technological developments to enhance voice at work
This study explores the impact of social, economic and technological (SET) meta-trends, such as diversification and digitalisation, at work. It examines how these can both help and hinder employee voice, including the risk of marginalising groups with less power. Crucially, it looks at how organisations can offset any challenges to improve job quality.
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Rachel Suff joined the CIPD as a policy adviser in 2014 to increase the CIPD’s public policy profile and engage with politicians, civil servants, policy-makers and commentators to champion better work and working lives. An important part of her role is to ensure that the views of the profession inform CIPD policy thinking on issues such as health and well-being, employee engagement and employment relations. As well as conducting research on UK employment issues, she helps guide the CIPD’s thinking in relation to European developments affecting the world of work. Rachel’s prior roles include working as a researcher for XpertHR and as a senior policy adviser at Acas.
Artificial intelligence (AI) and technology concepts driving change in the world of work
Watch this on-demand webinar to explore the findings of the 2026 CIPD HR Practices in Ireland report and what they reveal about change, leadership and the evolving strategic role of HR.
AI is moving from experimentation to everyday infrastructure. For HR teams, that shift brings a practical question: how do we make productivity gains while protecting the conditions for good work — fairness, capability, sustainable performance and employee trust?
The annual HR practices in Ireland survey helps you to keep your finger on the pulse of what’s happening in the profession and facilitates benchmarking to improve practices and impact
Read the findings
Katie Stickland, CIPD Knowledge Exchange Manager, reviews research that examines how HR departments have utilised digital technology such as AI and analytics
What are the barriers to the adoption of generative AI tools at work and how can they be overcome?
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
Research investigates what factors influence employees’ responses to electronic performance monitoring