Employee voice is a mechanism for employees to ‘have a say’ regarding issues that affect their work. It may involve a variety of channels, including formal and informal, as well as individual and collective ones. Using employee voice channels can have a range of organisational benefits:

  • Securing trust and confidence between employees, leaders and the organisation. 
  • Creating safe and inclusive environments. 
  • Informing an organisation’s response to current issues/challenges. 
  • Understanding what matters most to stakeholders – employees, customers, shareholders. 
  • Harnessing creativity and innovation. 
  • Driving business prosperity.

Using employee voice channels should be undertaken as part of the organisation’s wider approach and strategy to employee engagement and motivation. 

This guide looks at how organisations can maximise the impact of eight employee voice channels.

On this page

To continue reading, log in or become a member

Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.

  • Access to exclusive, up-to-date resources
  • Become part of a community to learn, debate and connect with other people professionals
  • Free access to a series of CIPD learning courses and a discount on the rest of our catalogue
Instant access Explore membership
  • Podcast

    HR People Pod

    Listen to episodes of HR People Pod, the CIPD’s fortnightly podcast providing expert insights from HR leaders discussing the topical issues impacting the world of work.

    Listen now
  • Data

    Data hub

    Explore the evidence behind workforce trends

  • Factsheet

    Bonuses and incentives

    Understand the basics of bonuses and incentives, the trends in their application, and how to design and operate schemes effectively and ethically

    For Members