The legal contract of employment offers a limited understanding of the employment relationship. However, the psychological contract describes the relationship between employers and workers and influences how people behave from day to day. Unlike the legal contract of employment, the psychological contract is not tangible. It’s built on the everyday actions and statements made by one party and how they are interpreted by the other. 

This factsheet explores the psychological contract in the context of the employment relationship. It covers how managers can support the psychological contract, its impact on broader organisation strategy and the role of HR in managing it.

Members access only

Unlock exclusive, tailored content and resources, just for members.

Sign in to access

Not a member yet? Find out how you can become a member today!

Related content

Factsheet
Employee relations: an introduction

Understand what employee relations means as a concept and what it means to employers

Report
CIPD Good Work Index

The CIPD Good Work Index provides an annual snapshot of job quality in the UK, giving insight to drive improvement to working lives

Factsheet
Employee benefits: an introduction

Learn how to implement various employee benefits as part of a wider reward strategy

For Members
Factsheet
Employee voice

This factsheet looks at employee voice, its purposes and use, and the benefits it can bring to an organisation and its workforce. It also covers whistleblowing and creating a speak-up culture

Explore our other factsheets

Factsheet
HR policies

An overview of the purpose and benefits of HR policies and how to implement and communicate them effectively throughout an organisation

Factsheet
Workforce planning

Explores the benefits of workforce planning, the activities involved and the stages of the workforce planning process

Factsheet
Employee relations: an introduction

Understand what employee relations means as a concept and what it means to employers

Factsheet
Employee engagement and motivation

Understand the concept of employee engagement and learn how to build an engaged and motivated workforce

Factsheets