Performance feedback: An evidence review
Our research explores the factors that make feedback effective in improving performance and how this can be put into practice by people professionals
Our research explores the factors that make feedback effective in improving performance and how this can be put into practice by people professionals
The culture of giving feedback in the workplace as part of performance management is generally viewed as a positive method for improving performance – and there is a lot of research which backs this up. But feedback can also be detrimental to performance if not done in the right way.
People professionals and leaders in organisations need to have an understanding of what makes feedback effective or destructive, and ensure constructive feedback becomes part of performance management practices.
This evidence review looks at the key lessons in making feedback effective, and explores how people professionals can implement this through policies and by building people’s capabilities.
See the practice summary for the main insights and practical recommendations for action.
See the scientific summary for our methodology and technical information on the research and study references.
Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.
Already a member? Login here.
The CIPD Good Work Index is an annual benchmark of job quality in the UK, providing data and evidence-based insight on how to improve work and working lives
An examination of strengths use interventions to promote employee wellbeing and performance
We examine research evidence to understand if and how HR practices influences organisational performance and key workplace outcomes
Find out what the evidence says about building trust and psychological safety
Research exploring how to develop people managers who drive organisational success
Explore the latest research on how to create a positive environment to build and nurture effective teams