Connecting with community: Case studies
How people teams are engaging with external communities and creating value through the lens of ESG strategy

How people teams are engaging with external communities and creating value through the lens of ESG strategy
ESG (environmental, social and governance) issues are rising up the business agenda. HR leaders and teams are ideally placed to tackle the ‘S’ in ESG, not only through their shaping of people strategies internally, but also through their role in building thriving and sustainable communities outside the organisation. Being a responsible business means doing good for communities and society more broadly, ensuring the employer is just one part of a healthy ecosystem. In many organisations, senior HR professionals are leading the charge for creating shared value across communities.
The CIPD has spoken to a number of these leaders and produced case studies around the work they are doing with communities and the role of the people profession in implementing this. Their insight and experience will inspire you to think of how your own team can contribute to the ESG agenda, building stronger communities and stronger organisations.
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Case study on community outreach to aid inclusive recruitment
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Case study on ethical practice in food production
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Case study on creating thriving regions through community action
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Case study on championing good quality work across London
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Case study on creating a sustainable talent and skills pipeline
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Case study on how McDonald's achieved ambitious goals with a focus on local delivery
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Case study on connecting internal and external communities
Everything we do is in service of the environment, in service of our communities and all our stakeholders. It's about long-term sustainability rather than quick ones.
Explore the CIPD’s point of view on responsible business, including recommendations for employers
Learn about defining, measuring and reporting human capital, and how HR can use human capital information to drive performance
Learn about embedding employer-supported volunteering in your organisation, different types of opportunities and why it matters
Pearson encourages collaboration and community, whilst giving employees the freedom and responsibility to determine where and when they work
In the UK’s leading vehicle leasing organisation, agile working means a hybrid approach that brings the best of the office with the best of working elsewhere, with trust at its core
Principality’s approach to flexible and hybrid working focuses on ensuring colleagues are supported, connected and productive, regardless of how or where they choose to work
Scottish Water’s progressive approach to flexible working has been recognised by the Flexibility Works employer awards as one of the country’s Top 10 flexible employers in 2021 and 2022