Improving feedback to improve performance
This research outlines recommendations for making feedback discussions more constructive, with advice on becoming a good listener and learning about how relationships affect the uptake of feedback
This research outlines recommendations for making feedback discussions more constructive, with advice on becoming a good listener and learning about how relationships affect the uptake of feedback
Performance improvement is a difficult conversation to get right. The authors of this research present a way to have positive, challenging discussions through improving practice on giving and receiving feedback.
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Katie joined the CIPD in 2023 as the Knowledge Exchange Manager. Most recently she has been supporting large and complex research and knowledge exchange projects in the higher education sector, including a Russell Group institution. She also has experience working for local authorities and third sector organisations to support businesses and communities to make a difference in their localities. With a degree in Applied Social Science: Anthropology from the University of Southampton Katie works to facilitate the flow of research learnings into practice and lived experience into research development.
The CIPD Good Work Index is an annual benchmark of job quality in the UK, providing data and evidence-based insight on how to improve work and working lives
An examination of strengths use interventions to promote employee wellbeing and performance
Katie Stickland, CIPD Knowledge Exchange Manager, reviews research examining how strategies around agile working were utilised within the NHS and distils the lessons for HR professionals, line managers and organisations
We summarise research examining how the way workers are matched to jobs can have important implications for current and future productivity for their organisations
Research examines how organisations can use redeployments to properly manage and grow knowledge sharing across their business and wider networks
Evaluating the pros and cons of working in shared office spaces, and how they impact on productivity
