Katie Stickland, CIPD Knowledge Exchange Manager, reviews research that examines how HR departments have utilised digital technology such as AI and analytics
Academics from the United States, United Kingdom and Greece wanted to understand how HR teams were using digital technology. They focused on the implementation of AI and big analytics. Their work predicts HR roles continuing to move from an operational to an intrinsic level for business decision and strategy making.
The reviewed article gives insight into how digital technologies are being adopted by HR teams and examines the benefits and pitfalls of HR teams’ implementation of digital technologies.
Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.
Already a member? Login here.
Katie joined the CIPD in 2023 as the Knowledge Exchange Manager. Most recently she has been supporting large and complex research and knowledge exchange projects in the higher education sector, including a Russell Group institution. She also has experience working for local authorities and third sector organisations to support businesses and communities to make a difference in their localities. With a degree in Applied Social Science: Anthropology from the University of Southampton Katie works to facilitate the flow of research learnings into practice and lived experience into research development.
Use this practical tool to create an overview of key considerations to look at prior to determining your organisational response to a sudden exceptional event
Discover how the CIPD and the Institute for the Future of Work (IFOW) found insights from eight diverse case studies around the friction between AI and workforce stability. Learn why strategic pauses are necessary and why safeguarding your organisation’s future expertise is essential
This case study looks at the rollout of an AI writing assistant at a large organisation. It highlights how failing to involve employees and preserve foundational skills creates a trust gap that undermines investment
This case study details steps taken by a not-for-profit membership organisation to navigate towards a collective position on using generative AI
What are the barriers to the adoption of generative AI tools at work and how can they be overcome?
An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management
Research investigates what factors influence employees’ responses to electronic performance monitoring
Researchers investigate the daily obstacles faced by HR practitioners when trying to work proactively rather than reactively