Why leaders often misread performance challenges in diverse teams Members-only event

About this event

Why leaders often misread performance challenges in diverse teams Members-only event

When performance declines, leaders are often quick to focus on capability, motivation or accountability. Yet in multicultural workplaces, many performance challenges have a different root cause.

This interactive webinar explores how leaders can improve performance and productivity by recognising the hidden factors that influence the way people communicate, collaborate and deliver results. Drawing on practical workplace examples, Emma Jordaan will challenge traditional approaches to managing performance and provide practical strategies for creating the conditions in which diverse teams can thrive.


By the end of this session, participants will be able to:

  • Recognise why performance challenges in multicultural teams are often misunderstood.
  • Identify common leadership assumptions that can unintentionally reduce productivity.
  • Understand how different interpretations of the same behaviour can impact trust, collaboration and performance.
  • Apply practical leadership strategies to create greater clarity, alignment and accountability.


Guest speaker:

Emma Jordaan - Cultural Intelligence (CQ) Fellow, TEDx speaker, author, and Founder & CEO of Infinite Consulting

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