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Foundation level
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Associate level
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Chartered Member level
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Chartered Fellow level
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At this level you will: |
At this level you will: |
At this level you will: |
At this level you will: |
| Inclusivity |
Show sensitivity and respect to others |
Get to know people as individuals so you can work together more effectively |
Role-model and advocate the value of including others and embracing difference |
Foster an inclusive culture which unites people, whatever their differences |
| Valuing diversity |
Demonstrate openness to diverse views and opinions |
Actively seek and listen to diverse views and opinions |
Explore and interpret a diverse range of perspectives and views |
Value and integrate diverse perspectives when creating people strategy |
| Building relationships |
Build positive working relationships with immediate colleagues |
Build purposeful working relationships with and collaborate with wider colleagues |
Build collaborative relationships across organisation boundaries, cultures and other disciplines |
Build strategic relationships and partnerships across professions, geographies and organisations |
| Collaborative working |
Collaborate on team activities or projects |
Work effectively as part of a team to achieve project and wider team goals |
Facilitate connections and joint-working across teams, disciplines and functions |
Broker collaborations across and outside organisations to progress shared agendas |
| Sharing knowledge |
Share data and information to inform work in your area |
Readily share your knowledge and expertise with others to solve problems |
Proactively share knowledge, experience and expertise to co-create solutions across boundaries |
Create a culture of knowledge, experience and expertise sharing |
| Conflict resolution |
Handle difficult situations calmly and contribute to finding a way forward |
Support others to resolve conflict and build trust before issues escalate |
Coach and enable others to resolve conflict and build trust within teams and functions |
Coach and influence senior leaders to build trust and cohesion |
| Psychological safety |
Ask for help, admit mistakes, and share concerns and ideas with others |
Encourage others to recognise when they need help, to admit mistakes, and share concerns and ideas |
Create and maintain an environment where others feel safe to admit mistakes, share ideas and challenge ways of working |
Proactively build and maintain a culture that embraces psychological safety, honesty and openness |