The CIPD, in partnership with the Healthcare People Management Association (HPMA), commissioned YouGov to conduct a survey of employees working in the healthcare sector in the UK to find out their attitudes to working in the sector, the values in National Health Service organisations, trust within the health service, and culture change to improve patient care in the NHS.

The report, Employee Outlook: focus on culture change and patient care in the NHS, reinforces the message that ultimately what will improve patient care outcomes is a change in behaviour and organisational culture. This will depend on renewed clarity over organisational purpose and values, improved leadership from the top down to the front line to ensure that values are effectively role-modelled, greater engagement and consultation with employees and confidence among staff that they can challenge if they see something wrong. This is an HR agenda and presents a real opportunity for those in the HR profession to make a difference.

View more information about Employee Outlook

Download the report below

More on this topic

man looking intently at a computer surrounded by coding and graphs
Bitesize research
How do employees respond to electronic performance monitoring?

Research investigates what factors influence employees’ responses to electronic performance monitoring

For Members
Guides
Ethics at work: An employer’s guide

Red flags, practical resources and action points for employers looking to foster ethical values in their organisations

Factsheets
Ethical practice and the role of people professionals

Explores the role people professionals play in applying ethical values to organisational practice

Bitesize research
The ethics of meaning and purpose at work

The ethical implications of artificial intelligence (AI) for meaningful work

For Members

More reports

Reports
Pay, performance and transparency 2024

Insight from the CIPD’s survey into factors driving pay decisions in UK workplaces and recommendations for practice

Reports
Neuroinclusion at work report 2024

Find out about the importance of neuroinclusive workplaces, what employers are doing and the working experiences of neurodivergent and neurotypical employees

Reports
Labour Market Outlook

Read our latest Labour Market Outlook report for analysis on employers’ recruitment, redundancy and pay intentions this winter

Reports
Menstruation and support at work

This report explores employees’ experiences of menstruation and menstrual health at work and details how employers can develop a supportive culture

See all reports