Solving business problems with people analytics: Barnwood

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my name is jenny curtis
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and i work for barnwood trust we're a
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disability and mental health charity
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based in gloucestershire
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we were using an hr system
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that had been fined for managing a few
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employees
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but it was getting really outdated
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processes were becoming
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longer than they needed to
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the physical admin processes of getting
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information into the system
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meant that we were often getting
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managers and employees to fill things
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out on a paper format
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and then that had to be sort of manually
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entered into the system before we could
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even think about
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getting information back out and
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what we often found happened was that
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people would end up using spreadsheets
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for things so we ended up duplicating
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data and processes as well
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we implemented a new system which
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enabled people to self-serve and
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self-manage their information
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and it's really had a massive impact
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actually on being able to
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have that information in the system
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accurately link to payroll everything's
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all done century now
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and we get a lot more timely inaccurate
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information
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one of the things that we've done
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recently um is we
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introduced a new job evaluation
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framework so that we could
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apply equal pay across the trust and
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really make sure that
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we were paying appropriately
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for roles um so being able to view the
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data
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in lots of different ways and really
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easily from the from the new system
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enabled us to really look at things like
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how our
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historic recruiting processes have had
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impacted pay
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and things like cheeky transfers and
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things like that um
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all of all the things that just sort of
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get hidden in time really and
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so having a good system both
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benchmarking external data
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and being able to draw that back across
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into what we were actually paying people
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and rewarding people in total was really
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really helpful the other thing that the
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system's really helpful for on a
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day-to-day basis is being able to get
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really quick sickness abstinence
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information
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so it's been really um invaluable to all
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in the pandemic
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in being able to access that sickness
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absence information and being able to
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monitor it
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the other thing that we've been able to
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monitor is um holidays
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and as an organization full of people
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who
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are highly motivated um to work with
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others
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and are really committed to the work
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that they're doing
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it's really difficult sometimes for us
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to make sure that people are actually
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taking a break
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um so being able to have really quick
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access to holiday information
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has been able to help us remind people
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you know you do need to take a break you
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may not feel as a small organization
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that you have a lot of data to manage um
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but actually um we find that um
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having a system that enables us to pull
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information out really quickly and
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really visually as well
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um uncovers things that we just wouldn't
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have thought about because it would
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it would have literally been hidden
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