As the employment of temps in the UK becomes more complex, there are considerable implications for people management and the quality of working lives. This article maps key developments in agency work, from the perspectives of both regulation, client-supplier relationships, people management and performance.
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Reviewed by
Jonny Gifford, Senior Adviser for Organisational Behaviour
Jonny has been conducting applied research into employment and people management for a number of years, with previous roles at the Institute for Employment Studies and Roffey Park Institute. Current interests include job quality and behavioural science insights into performance management and other areas of HR. Jonny runs the CIPD Applied Research Conference and actively promotes evidence-based practice, including through systematic reviewing and running randomised trials.
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