As the employment of temps in the UK becomes more complex, there are considerable implications for people management and the quality of working lives. This article maps key developments in agency work, from the perspectives of both regulation, client-supplier relationships, people management and performance.

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Reviewed by

Jonny Gifford, former Senior Adviser for Organisational Behaviour, CIPD

Jonny’s work centred on conducting applied research in employment and people management, and strengthening links between academia and practice. He led the CIPD’s work on evidence-based HR and academic knowledge exchange.

Jonny is an Academic Member of the CIPD, a Fellow of the Center for Evidence-Based Management (CEBMa), and a PhD candidate at the Vrije Universiteit Amsterdam.

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