About this event
We will explore the ‘what’ and the ‘why’ of difficult people and their behaviour… and then establish the ‘how’ in dealing with difficult.
Difficult people take us beyond our resources… to a place where we don’t know what else to do…
- How might you separate a person from their behaviour?
- What can you do to prepare yourself?
- How can you more effectively and efficiently deal with people challenges?
- What can you do when you are in a difficult moment?
- How can you step out of an ongoing game?
In this interactive session, you will have the opportunity to discuss and discover a range of approaches to help you build even more personal resources. And Melody and Joe will share with you a stack of strategies they have developed over the past thirty years…
Come along and explore how to be more confident, assertive and resilient when dealing with ‘difficult’!
About the speakers
Joe Cheal & Melody Cheal
Joe Cheal and Melody Cheal, are award winning trainers from Imaginarium Learning & Development.
They have been involved in the Personal & Professional Development fields since 1993, gathering best practise from all walks of life and business. They have personally trained and coached over 30,000 people, helping them revolutionise the way they interact and work with others.
They have written and co-written a number of business psychology books, including “The Little Book of Difficult People (and How to Deal with Them)”
They have been married since 1994 and continue to help each other work through the challenges that life throws at them!
Additional information
Lunch will be provided.
Free parking in car park or surrounding streets.
https://www.theoaks.ac.uk/
Please note:
- Reminder emails will be sent to you the day before, with a further reminder on the day of the event.
- Photography and video production may be taking place at the event, and these images may be used in the CIPD newsletters.
- By attending the event, you are giving consent for your image to be used on any CIPD promotional materials.
- As we are supplying refreshments, if you can no longer attend, please cancel your place either on Eventbrite, or by responding to the confirmation email.
- This event may include an external speaker who has prepared their own presentation. Any views or opinions expressed by the speaker are their own and do not reflect those of the CIPD.
- Please note that refunds for CIPD non-member tickets will only be available until seven days prior to the event, any cancelled tickets after this will not receive a refund.
- If you require any reasonable adjustments to enhance your experience, please get in contact with us by responding to this email and we will do our best to accommodate.
