About this event
Explore how to make ‘difficult conversations’ easier… for you and the business managers.
How do you engage with someone who is not performing… who lacks motivation… whose attitude and behaviour is no longer acceptable?
One of the most challenging conversations any manager/leader can have… is to give a person feedback when things are ‘not good’.
In this interactive session, we will explore the preparation and structure for such a conversation… and address how to deal with defensive behaviours.
You will discover a series of models, tools and tips that Joe has modelled, developed and shared with leaders and managers across hundreds of businesses.
Come along and explore the CLEAR Conversation Model…with plenty of ‘what-ifs’ and ‘how do you…’!
About the speaker
Joe Cheal, Leadership and Culture Specialist, Imaginarium Learning & Development
Involved in leadership, management and personal development since 1993, Joe is an award-winning L&D professional and executive coach. His expertise is behavioural modelling and he is the author of various business psychology books. He has an MSc in Organisational Development… along with a strong grounding in people engagement, organisational culture, resilience… and solving ‘impossible problems’!
Please note:
- Reminder emails will be sent to you the day before, with a further reminder on the day of the event.
- Photography and video production may be taking place at the event, and these images may be used in the CIPD newsletters.
- By attending the event, you are giving consent for your image to be used on any CIPD promotional materials.
- As we are supplying refreshments, if you can no longer attend, please cancel your place either on Eventbrite, or by responding to the confirmation email.
- This event may include an external speaker who has prepared their own presentation. Any views or opinions expressed by the speaker are their own and do not reflect those of the CIPD.
- Please note that refunds for CIPD non-member tickets will only be available until seven days prior to the event, any cancelled tickets after this will not receive a refund.
- If you require any reasonable adjustments to enhance your experience, please get in contact with us by responding to this email and we will do our best to accommodate.
