About this event
Workshop on mediation to avoid formal processes and find positive ways to have difficult conversations
Employee engagement improves in positive cultures in which staff share the values of the organisation. People professionals are finding that managers are increasingly uncomfortable with difficult conversations and with entering into formal disciplinary and grievance procedures.
Organisations which introduce mediation at the informal stage are finding that workplace conflict can be reduced while lengthy formal processes can be avoided. Louise Clayton, Deputy Director for Milton Keynes Hospital has been encouraging managers to consider mediation as a first step in resolving issues.
Louise will share her experience of the benefits of managers being trained in mediation skills with a view to carrying out proper mediation or in some cases, using those skills in informal processes before the formal processes are initiated.
This will be an interactive session, discussing practical examples as well as sharing good ideas for positive improvements for people professionals at work.
You will be supporting your Continuing Professional Development because through working with the facilitator, you will understand: Click here for more information.
Timings
18:30 - 19:00 - Networking
19:00 - Main event
20:30 - Event ends
About the speaker
Louise Clayton - Acting Chief People Officer
Louise has dedicated nearly 25 years to Human Resources within the National Health Service. As Director of Workforce and Deputy Chief People Officer at Milton Keynes University Hospital Foundation Trust, she is responsible for Human Resources and Organisational Development & Education services, creating the strategy and setting the direction of focus. She is the lead for employment law in the Trust and has been an advocate for empowering her team to support, challenge, and develop people managers to improve culture and lead with values.
Louise is a Chartered Fellow of the CIPD and became a qualified practitioner after gaining her Postgraduate Diploma in HR Management from Oxford Brookes University. Her career in HR has been within the NHS and she has enjoyed a variety of HR roles over the years. She has significant experience of resourcing, cultural inclusion, education, and employee relations, although has been enthusiastically dipping her toe into the word of psychometrics more recently to better understand people dynamics, neurodiversity, and inter-generational challenges.
Please note:
- Attendees can purchase their choice of refreshments from the venue to bring into the CPD session
- Reminder emails will be sent to you the day before, with a further reminder on the day of the event.
- Photography and video production may be taking place at the event, and these images may be used in the CIPD newsletters.
- By attending the event, you are giving your consent for your image to be used on any CIPD promotional materials.
- This event may include an external speaker who has prepared their own presentation. Any views or opinions expressed by the speaker are their own and do not reflect those of the CIPD.
- If you require any reasonable adjustments to enhance your experience, please get in contact with us by responding to this email and we will do our best to accommodate.
