If you're a new member looking to join as a Student or Affiliate member, you can join and make payment online.

If you're an existing member, you can renew your membership online. If you don't have an account, simply use your email address and membership number to set one up.

For all other payment enquiries, including coming back into membership, please call our friendly Customer Service Team, Monday - Friday 09:00-16:00 GMT on +44 (0) 20 8612 6208 or email us at membershipenquiry@cipd.co.uk.

When joining or re-joining we offer a number of payment options. These include payment by debit or credit card and direct debit options. To find out more please call us on +44 (0) 20 8612 6208.

We can raise invoices for your renewal fee and Experience Assessment fee only. We are not able to raise invoices for any other fees.

When renewing your membership your invoice can be accessed online. If you need to amend the invoice to include your organisation’s name (if they're paying for your membership for example) you can do that once you've logged into your account. Simply select the latest invoice button, and then the alternative invoice button. Once you've completed the details, select generate invoice. If you don't have an account, simply use your email address and membership number to set one up.

For Experience Assessment invoices or for any invoice enquiries please call our friendly Customer Service Team Monday-Friday 09:00 - 16:00 GMT on +44 (0) 20 8612 6208 or email membershipenquiry@cipd.co.uk

When renewing your membership, you’ll receive your receipt by email. You can also download a copy of your receipt by logging into our renewals portal. If you don’t have a website account, simply use your email address and membership number to set one up.

To request a receipt for any other payment please call our friendly Customer Service Team Monday-Friday 09:00 - 16:00 GMT on +44 (0) 20 8612 6208 or email membershipenquiry@cipd.co.uk and we’ll be able to provide you with one.

You can cancel your membership and request a refund within 14 days of joining or renewing your membership. If you'd like to cancel your membership call us on +44 (0) 20 8612 6208.

Upgrading fees are non-refundable irrespective of the outcome of your application.

We're able to offer a reduced membership fee to members in specific circumstances so you can continue to access our member benefits and services. The back to work programme also demonstrates our ongoing commitment to support you throughout your career.

View our financial assistance programmes.

If you're a UK taxpayer and haven’t been reimbursed for your fees by your employer, you may be able to reclaim some tax relief. You do this by declaring the fee you paid to HMRC. Your personal tax allowance will be increased giving you tax relief at the highest rate you pay. Find out more from HRMC (we're listed as an approved professional body under 'Personnel and Development Chartered Institute of').