Change management journey: St John Ambulance Cymru
How a first aid charity in Wales adapted to improve employee experience and patient care
Actionable steps HR and OD practitioners can take to focus on organisational culture and climate to drive better behaviour, performance and business outcomes
A positive workplace culture can help organisations attract and retain talent, improve engagement, support innovation and boost performance. But culture can be hard to define and even harder to change.
For HR and OD professionals who are tasked with establishing and maintaining positive culture and looking for practical ways to influence behaviour, organisational climate offers a more precise and evidence-based lens — helping leaders focus on the policies, practices and behaviours that employees actually experience day to day.
This infographic outlines practical actions (based on findings from the CIPD evidence review) that HR and OD practitioners can take to improve workplace culture and in turn improve behaviour, performance and business outcomes.
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How a first aid charity in Wales adapted to improve employee experience and patient care
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