People professionals have a key role in tackling bullying, harassment and workplace conflict. This includes educating people so that everyone understands what constitutes bullying and harassment, providing clear policies and training, as well as doing what’s necessary to build a culture based on dignity, trust and respect.

This guide aims to outline the main aspects of this role, building upon CIPD research on workplace incivility and conflict, and offering practical advice on tackling bullying, harassment and managing workplace conflict and other dispute resolution approaches.

Member tool: CIPD Buddy AI
Use AI to find trusted answers on our Knowledge hub. Start using CIPD Buddy

To continue reading, log in or become a member

Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.

  • Access to exclusive, up-to-date resources
  • Become part of a community to learn, debate and connect with other people professionals
  • Free access to a series of CIPD learning courses and a discount on the rest of our catalogue
  • All guides