To remain competitive, organisations need to constantly change and adapt their ways of working. This need is driven by both internal and external forces, including customers, markets and technology. The degree of change can vary, from small incremental changes to transformational change. Research shows that change initiatives are often unsuccessful. When change is not managed effectively, it can have a negative impact on performance, employee engagement, and lead to unmanageable job stress. Effectively managing organisational change is vital to long-term organisational success. People professionals have a key role in supporting change management initiatives.

This factsheet looks at why change management is important. It considers the implications of not managing change effectively. It also offers a series of techniques to help ensure change is effectively embedded.

Member tool: CIPD Buddy AI AI
Use AI to find trusted answers on our Knowledge hub. Start using CIPD Buddy AI

To continue reading, log in or become a member

Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.

  • Access to exclusive, up-to-date resources
  • Become part of a community to learn, debate and connect with other people professionals
  • Free access to a series of CIPD learning courses and a discount on the rest of our catalogue

Change management
case studies

Follow different organisations' change management journeys and read about the challenges they faced, how they overcame them and what they learned along the way

Callout Image
  • Factsheet

    Working hours and time off work

    Understand the basics of the Working Time Regulations, holidays and other leave such as leave for jury service

    For Members
  • Factsheet

    Reward: an introduction

    Introduces the basics of reward, which includes pay and benefits, and outlines the UK legal position

  • Factsheets