How has technology shaped the experience of employees across the UK during the COVID-19 crisis? Collating existing research, this author outlines how both essential and non-essential workers will have used and felt the impact of tech during the pandemic. 

To continue reading, log in or become a member

Affiliate membership offers instant access to CIPD resources without the need for assessments or study, or explore your options to become a professional member of the CIPD to demonstrate your commitment to the world of work.

  • Access to exclusive, up-to-date resources
  • Become part of a community to learn, debate and connect with other people professionals
  • Free access to a series of CIPD learning courses and a discount on the rest of our catalogue

Reviewed by:

Rebecca Peters

Rebecca Peters, Research Adviser, CIPD

Rebecca joined the Research team in 2019, specialising in the area of health and wellbeing at work as both a practitioner and a researcher. Before joining the CIPD Rebecca worked part-time at Kingston University in the Business School research department, where she worked on several research-driven projects. Additionally, Rebecca worked part-time at a health and wellbeing consultancy where she facilitated various wellbeing workshops, both externally and in-house. 

Rebecca has a master’s degree in Occupational Psychology from Kingston University, where she conducted research on Prison Officers’ resilience and coping strategies. The output of this research consisted of a behavioural framework which highlighted positive and negative strategies that Prison Officers used in their daily working life.   

  • Data

    Data hub

    Explore the evidence behind workforce trends

  • CIPD Viewpoint

    Automation, AI and technology

    Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers

  • Factsheet

    Technology, AI and the future of work

    How artificial intelligence (AI), robots and automation are shaping the world of work, the ethical considerations and the role of people professionals.

  • Bitesize research

    Leading an agile workforce – lessons from the NHS

    Katie Stickland, CIPD Knowledge Exchange Manager, reviews research examining how strategies around agile working were utilised within the NHS and distils the lessons for HR professionals, line managers and organisations

    For Members
  • All Bitesize research