About this event
A practical workplace investigations clinic answering tricky questions on process, fairness, bias, evidence and confident decisions.
This event is designed for people professionals who handle workplace investigations and want practical, defensible approaches to complex issues. Drawing on legal, HR and neuroscience expertise, the session focuses on the real challenges investigators face—ambiguous evidence, human bias, competing narratives and high-pressure decisions.
Through expert insights and a live Q&A clinic, we’ll explore how to conduct investigations that are fair, robust and credible, while maintaining impartiality and confidence throughout the process.
Session outline
- Welcome and session objectives
- The most common “tricky” investigation challenges we see in practice
- Live Q&A clinic: your investigation questions answered
- The human factors in investigations: bias, self-awareness and evidence interpretation (neuroscience lens)
- Investigator insights: impartiality, credibility and making tough calls
- Wrap-up: practical next steps and resources
What attendees will gain
- Practical guidance on scoping investigations and setting clear terms of reference
- Techniques for gathering, testing and managing evidence fairly—especially when accounts conflict
- How to plan and conduct interviews that are respectful, rigorous and legally defensible
- A clearer understanding of bias, assumptions and self-awareness—and how they affect decision-making
- Greater confidence in demonstrating objectivity and impartiality under pressure
- A clear structure for findings and investigation reports that stand up to scrutiny
- Awareness of common investigation pitfalls—and how to avoid them
Alongside Victoria Hall (Employment Lawyer) and Pam Cannell (Global HR Consultant), the session will feature Clive Hyland, Head of Neuroscience & Leadership Strategy at Impact Lawyers, who will share practical insights into the human factors that influence investigations and decision-making.
More about the speakers
Victoria Hall
Victoria is an experienced employment lawyer, a Level 7 CIPD-qualified HR professional, accredited external workplace investigator, practising coach and a non-executive director.
Pam Cannell
Senior HR Consultant, seasoned, accredited workplace investigator, bringing real-world learning from complex HR investigations, including how to stay anchored to impartiality and make the toughest calls with confidence.
Clive Hyland
Clive is an established business and leadership coach, with extensive experience in corporate businesses, including roles as CEO and COO of major companies.
Since 2005 his interest has turned to neuroscience which he sees as offering an exceptional insight and fresh perspective on human behaviour, a subject about which he speaks at conferences across the world.
Please note:
- Webinar joining instructions will be sent to you again one day before the event, with a further reminder, 30 minutes prior to the event starting.
- The session may be recorded and shared with people afterwards. Please bear this in mind and have your camera off if you do not wish for your image to be shared.
- The chat function will be used for participants to engage with the webinar, so just be mindful of the login name you use and ensure you are happy for other people to see this.
- For security reasons, it is requested that participants join the live session 10 minutes prior to the scheduled start time and with the same name as registered on Eventbrite as not doing so may cause a delay or non-admittance to the event.
- This event may include an external speaker who has prepared their own presentation. Any views or opinions expressed by the speaker are their own and do not reflect those of the CIPD.
- If you require any reasonable adjustments to enhance your experience, please get in contact with us by responding to this email and we will do our best to accommodate.
