Learn how to manage redundancy fairly, legally and compassionately while protecting people, culture and reputation

About this event

Learn how to manage redundancy fairly, legally and compassionately while protecting people, culture and reputation

Redundancy is one of the most challenging processes HR professionals have to navigate. Getting it wrong can carry legal, financial and reputational consequences, but even a legally compliant process can cause lasting damage if the human impact is handled poorly.

In today’s challenging job market, redundancy can have a profound impact on the people affected. How organisations handle the process can influence employee wellbeing, trust, culture and employer reputation long after the decisions have been made.

Getting it right means balancing a fair and robust process with the human experience behind it.


In this complimentary webinar, we’ll bring both perspectives together, exploring the essential legal and process considerations alongside how to communicate and manage redundancy with clarity, care and confidence.


We’ll cover:

• Key considerations before making redundancies

• The legal must-haves and common pitfalls to avoid

• Practical tips for delivering consultations with empathy and integrity

• Supporting both exiting employees and those who remain

• How outplacement support can ease transitions and reduce risk

• Live Q&A


You’ll also have the opportunity to ask questions and join a supportive space with other HR professionals navigating similar challenges.

You’ll leave with greater confidence, practical guidance, and reassurance that you’re doing the right thing, even when the situation is hard.


Speakers bios


Charlie Hughes, HR Director, Journey

Charlie Hughes is the HR Director at Journey, a pioneering hospitality tech business helping luxury hotels maximise their direct revenue through innovative software and digital solutions. She is passionate about helping the Journey team be happy, healthy and high-performing. With more than 20 years’ experience spanning people, culture, workplaces and employee experience, she has spent over a decade at Journey and previously the same at Innocent Drinks, where her role was summed up perfectly as “helping people work better and go home happier.” Today, she brings that same philosophy to building great cultures, developing people and creating environments where both individuals and businesses can thrive.



Suzanne Penny, Career Transition Specialist and Founder, Empowered Space

Suzanne Penny is a career transition and outplacement specialist and founder of Empowered Space, a Gloucestershire-based people development company.

With over 25 years’ experience across outplacement, recruitment and people development, Suzanne has supported thousands of people through career change and redundancy, including through her work with market-leading recruitment and outplacement organisations.

Having experienced redundancy twice herself, and having created and led a free redundancy support community during the pandemic, Suzanne brings both professional expertise and lived experience to her work. She believes that how organisations support people through endings matters just as much as onboarding, and is passionate about helping organisations navigate career transition with greater humanity, integrity and practical support.

Suzanne is also a volunteer committee member for CIPD Gloucestershire and volunteers with The Nelson Trust, both as a career coach supporting women to transition into employment and in their charity café.




Joining instructions

Guest speakers
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