About this event
The power of moments & design thinking
Employee experience isn’t just about policies and perks—it’s about the key moments that shape how employees feel, perform, and stay engaged. By applying design thinking, HR leaders can create impactful experiences that truly resonate with their people.
EX directly impacts CX—happy employees deliver better service, enhance customer satisfaction, and drive business growth.
In this session, we’ll explore how leading organisations are reimagining employee experience by identifying and amplifying "moments that matter." You’ll gain insights into real-world examples, emerging trends, and practical frameworks to help you design an employee experience that attracts, engages, and retains top talent.
Timings
18:00-18:30- Arrival, registration, networking and refreshments
18:30-19:00 - Annual Meeting
19:00-20:00- Presentation and collaborative work
20:00 - end and depart
About the speakers
Catalina Schveninger Chartered FCIPD
Business and HR leader turned consultant, Catalina Schveninger supports organisations to achieve growth through upskilling and reskilling strategies and instilling a culture of learning. In her 25 years in the people function, Catalina has played every role imaginable – from recruiter to HR generalist to Head of Employer Brand to Chief Learning Officer and finally to Chief People Officer. Her experience covers a wide range of industries, including SaaS, e-commerce and telco, all with extensive global footprint She worked for iconic brands (GE, T-Mobile, Vodafone) as well as for purpose-led scale-ups in the field of education technology (FutureLearn, DataCamp).
Catalina is passionate about democratising access to education and learning. She spends her free time volunteering as a School Governor and mentoring young youth, as an active member of the non-profit 1Million Mentors. She is also a Venture Partner at Emerge Educa.
Cassandra Hatton Chartered FCIPD
Cassandra is a vice chair of the Central London CIPD branch and brings nearly 20 years of leadership experience, having driven transformative change across sectors such as retail, technology, education, and not-for-profit in the UK and Australia. With a strong foundation in HR and psychology, she transitioned from HR leadership roles into broader corporate services and strategy positions, excelling in organisational growth, change, and transformation.
Previously, Cassandra served as Chief Operating Officer, she is known for her forward-thinking, engaging style, and practical approach, Cassandra excels at simplifying complexity and empowering teams to achieve exceptional results.
Please note:
- Reminder emails will be sent to you the day before, with a further reminder on the day of the event.
- Photography and video production may be taking place at the event, and these images may be used in the CIPD newsletters.
- By attending the event, you are giving consent for your image to be used on any CIPD promotional materials.
- As we are supplying refreshments, if you can no longer attend, please cancel your place either on Eventbrite, or by responding to the confirmation email.
- This event may include an external speaker who has prepared their own presentation. Any views or opinions expressed by the speaker are their own and do not reflect those of the CIPD.
- Please note that refunds for CIPD non-member tickets will only be available until seven days prior to the event, any cancelled tickets after this will not receive a refund.
- If you require any reasonable adjustments to enhance your experience, please get in contact with us by responding to this email and we will do our best to accommodate.
