SIG-C, Consult, Coach, Change - The art of influencing

About this event

Session 2: The art of influencing - How do our clients influence us, and what can we do to help our clients say yes?

Our theme for the 2024/5 season is

‘Consult, Coach, Change’

No matter what aspect of HR your business covers, each of us is required to consult with, coach, and change something within our clients. This is the heart of what we do.

Each session this season we explore a different aspect of client interaction, reflecting on both our own practices and how we impact clients.

Session 2: The Art of Influencing

Does getting a prospective client to ‘yes’ just mean getting the price and assignment content right? Yes? Err, no!

In this session we will be exploring the psychology of persuasion. What might encourage prospective clients to work with us rather than another supplier?

How can we influence someone to get in contact, engage, and remain a valued client?

We will explore how the power of persuasion works at a behavioural level, and how you can build this into your everyday client interactions.

We’ll also explore how our clients might be influencing us and the in the way in which we work with them. For good or bad.

Join us on Teams from the comfort of your own home or office. Places are strictly limited to ensure an interactive session.

This is a great opportunity to meet and learn with like-minded individuals who probably share some of your challenges and frustrations. Usually they have great ideas and suggestions to share as well.

We are often complimented on being a friendly and supportive group – join us to find out for yourself.

Each session this season will follow a similar pattern:

· Pre-session networking

· A short input on topic

· Opportunity for self-application and development

· Applying the principles to our clients

· Developing great client coaching questions, tools and techniques

· Review and networking

Subsequent sessions are:

12/02/25 – Behavioural Patterns and Coping Mechanisms

09/04/25 – Passion and Aspirations

11/06/25 – Round up and Overview; summer get together
Our Surrey and North Hampshire SIG for

Consultants exists to provide support and enhance skills for those running their own HR business.

Whether you have been independent for years, are just starting out or even just thinking about going independent, you are most welcome.

About the speakers

Many of you will know Ian and Anne from their previous sessions at SIG-C.

Between them they have over 60 years’ experience of running their own consulting businesses in the fields of HR, learning and development, coaching, consultancy skills, leadership, and retirement.

Please note:

1. Webinar joining instructions will be sent to you again 1 day before the event, with a further reminder, 20 minutes prior to the event starting.
2. The session may be recorded and shared with people afterwards. Please bear this in mind and have your camera off if you do not wish for your image to be shared.
3. The chat function will be used for participants to engage with the webinar, so just be mindful of the login name you use and ensure you are happy for other people to see this.
4. For security reasons, it is requested that participants join the live session 10 minutes prior to the scheduled start time and with the same name as registered on Eventbrite as not doing so may cause a delay or non-admittance to the event.
5. This event may include an external speaker who has prepared their own presentation. Any views or opinions expressed by the speaker are their own and do not reflect those of the CIPD.
6. Please note that refunds for CIPD Non-Member tickets will only be available until 7 days prior to the event, any cancelled tickets after this will not receive a refund.
7. If you require any reasonable adjustments to enhance your experience, please get in contact with us by responding to this email and we will do our best to accommodate.