About this event
Whether you are after a refresher or want to learn new skills, join us for this in person session on handling challenging conversations
The fear of having potentially challenging conversations can prevent us from taking them forward, leading to growing issues that are harder to fix.
One of the best ways to prevent issues developing in the workplace is to effectively manage conversations in a timely fashion.
In this interactive in-person event we will benefit from Grant Shackleton's, from Chattertons, experience and will discuss:
- the type of conversations that may be challenging, and why
- why conversations are considered challenging
- how to prepare for conversations
- tools to manage difficult conversations
- when to use mediation
- the connection to the upcoming Worker Protection Bill, preventing sexual harassment in the workplace
During the workshop, you will have the opportunity to discuss case studies embedding the learning so that you can apply what you've learnt in your workplace, and get the best results possible out of difficult conversations.
Timings
17.30 - Arrival, networking, tea, coffee and biscuits
17:45 - Event begins
19.15 - Presentation ends, networking
19.45 - Events ends
About the speaker
Grant Shackleston is a Partner, Dispute Resolution and Head of Employment at Chattertons, covering personal and business dispute resolution, employment law (contentious and non-contentious), GDPR, personal injury work, regulatory defence work and licensing (alcohol and gambling).
Grant is renowned for his pragmatic approach to resolving disputes before they escalate out of control, but he is also an experienced and formidable advocate in tribunal when the need arises. He has 29 years of experience of advising a whole range of clients from large commercial enterprises to small owner managed/family businesses.
Please note:
- Reminder emails will be sent to you the day before, with a further reminder on the day of the event.
- Photography and video production may be taking place at the event, and these images may be used in the CIPD newsletters.
- By attending the event, you are giving your consent for your image to be used on any CIPD promotional materials.
- As we are supplying refreshments, if you can no longer attend, please cancel your place either on Eventbrite, responding to this email.
- This event may include an external speaker who has prepared their own presentation. Any views or opinions expressed by the speaker are their own and do not reflect those of the CIPD.
- Please note that refunds for CIPD Non-Member tickets will only be available until 7 days prior to the event, any cancelled tickets after this will not receive a refund.
- If you require any reasonable adjustments to enhance your experience, please get in contact with us by responding to this email and we will do our best to accommodate.
