Zero-hours contracts first entered the public debate in 2013 and remain at the centre of discussion around job quality and employment contract offerings.

This report draws on a new survey of employers, to review the evolution and current status of zero-hours contracts. The report explores their potential benefits and disadvantages, why employers use them and the level of satisfaction zero-hours workers have with their jobs and working arrangements.

Download the report to find out more

Zero-hours contracts: evolution and current status

Download the report
PDF document 1.2 MB

Key recommendations

  • The introduction of a right for variable hours workers to request a more stable contract or working arrangement after six months' employment.
  • The creation of a statutory code of practice on the responsible management of zero-hours workers – including compensation for workers if shifts are cancelled at short notice.
  • Improved labour market enforcement, including through the creation of a Single Enforcement Body and a stronger focus on supporting employer compliance.
  • The abolition of 'worker status' to help clarify and enhance employment rights for zero-hours workers more widely.
 

More on this topic

Employment law
UK employment law changes post-Brexit – the ‘retained EU law bill’ explained

The 'Retained EU law bill', or REUL, changes UK employment law.

For Members
Employment law
Annual leave: UK employment law

The CIPD's dedicated legal resource on holiday entitlement for all types of worker. This page includes guidance on applying the working time directive and how the UK court system sees legal claims against employers on annual leave matters.

For Members
Employment law
Working time: UK employment law

CIPD guidance on the legality of working hours in the UK. Workable hours and breaks are directed by the UK's Working Time Regulations, formally part of the EU Working Time Directive. Here we explore key legislation and how the courts see claims against employers.

For Members

More reports

Reports
Pay, performance and transparency 2024

Insight from the CIPD’s survey into factors driving pay decisions in UK workplaces and recommendations for practice

Reports
Neuroinclusion at work report 2024

Find out about the importance of neuroinclusive workplaces, what employers are doing and the working experiences of neurodivergent and neurotypical employees

Reports
Devolution and evolution in UK skills policy

A report seeking common ground in skills policy across the UK’s four nations

Reports
People Profession 2023: International report

Insight into how global issues are impacting people professionals in the UK, Ireland, Asia-Pacific, MENA and Canada

See all reports