The world of work is evolving fast and is growing more diverse. There’s no ‘golden rule’ or ‘best practice’ that enables HR professionals to operate effectively in this rapidly changing environment. Practitioners’ ability to recognise and resolve ethical dilemmas is fundamental to remaining effective when exercising professional judgement.

This review is focused on helping practitioners navigate their choices about designing and implementing HR systems and practices. It identifies eight lenses which offer different perspectives on work dilemmas. The review feeds into our Profession for the Future strategy and will help us develop a clearer definition of what better work and working lives means.

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