This report gives a snapshot of how much social media and mobile technology have had an impact on the way we work. In particular it attempts to gauge the extent to which social technology is benefiting organisations and working lives and understand how common the phenomena are that underpin the notion of social business.

It presents findings from two surveys on social media and mobile technology. The first, conducted in partnership with YouGov, is a survey of UK employees with a boosted sample of 18–24-year-olds to allow reliable age comparisons. The second survey focuses specifically on organisational policies and HR practices relating to social media and mobile devices.

Download the report below

Download the report
PDF document 2 MB

CIPD Trust

Tackling barriers to work today whilst creating inclusive workplaces of tomorrow.

Find out more

Bullying
and harassment

Discover our practice guidance and recommendations to tackle bullying and harassment in the workplace.

View our resources

More on this topic

Thought leadership
Analysis | Quantifying the impact of generative AI on HR

We examine and outline recent research investigating the impact of generative AI tools on the HR profession

Thought leadership
What makes an effective HR operating model transformation?

We look at how investing in digital technologies, HR skills and culture drive success in restructured people functions

Thought leadership
Leveraging L&D tech to organisational advantage

How can L&D teams can engage with new technologies like generative AI to impact performance?

CIPD Viewpoint
Automation, AI and technology

Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers

Reports

More reports

Report
Labour Market Outlook

Read our latest Labour Market Outlook report for analysis on employers’ recruitment, redundancy and pay intentions

Report
CIPD Good Work Index: Northern Ireland

A Northern Ireland summary of the CIPD Good Work Index 2024 survey report

Report
CIPD Good Work Index: Wales

A Wales summary of the CIPD Good Work Index 2024 survey report

Report
Working Lives Scotland

Dedicated analysis of job quality and its impact on working lives in Scotland

All Reports