Employee turnover can have a negative impact on an organisation’s performance. By understanding the reasons why staff leave an organisation, employers can devise initiatives that reduce turnover and increase employee retention.

This factsheet looks at turnover patterns in the UK and when turnover becomes problematic. It outlines how to measure turnover and the cost of losing employees. The factsheet also examines the reasons why people leave organisations and recommends practices to improve staff retention such as flexibility, fair treatment and employee wellbeing.

This factsheet was last updated by Rebecca Peters: Research Adviser, CIPD

Rebecca leads on several research projects including the People Profession Survey which provides a snapshot of the current HR landscape on an international scale. Rebecca regularly presents her research at conferences and business events and is passionate about bridging the gap between research and practice. 

Explore our other factsheets

The role of employment tribunals

Guidance for employers on the claims process, the tribunal hearing and settlement of claims

Dismissal procedures

Introductory guidance on dismissal in the UK, focusing on unfair dismissal and with advice on following a fair dismissal procedure

Apprenticeships: an introduction

Understand what apprenticeships are, their role in workforce development, and the current UK policy context

Skills development in the UK workplace

Understand what we mean by skills in the workplace, UK skill levels and the government’s skills policy.