HR shared services
Understand the principles of shared services, how they work, and the benefits they can bring to an organisation
Understand the principles of shared services, how they work, and the benefits they can bring to an organisation
Organisations use shared services as a way of organising their HR activities, typically concentrating administrative activities into a centralised 'hub'. The shared service model can help businesses reduce costs, avoid duplication of effort, and allow a greater focus on HR strategy. Often shared services are seen as supporting strategic business partners and centres of expertise in HR.
This factsheet outlines how shared services work and the benefits of introducing them in an organisation. It takes a closer look at the typical tier structures and provides guidance on planning and implementing shared services across an organisation. It also highlights factors to consider for ongoing shared services management.
Unlock exclusive, tailored content and resources, just for members.
Sign in to accessNot a member yet? Find out how you can become a member today!
Tackling barriers to work today whilst creating inclusive workplaces of tomorrow.
Discover our practice guidance and recommendations to tackle bullying and harassment in the workplace.
An overview of the purpose and benefits of HR policies and how to implement and communicate them effectively throughout an organisation
Listen to our new fortnightly podcast providing expert insights from HR leaders on the topical issues impacting the world of work
Listen nowOur series on current practices, future models and successful transformations
We look at what’s driving change in HR structures, what emerging models look like and what to consider when evolving your current model
An overview of the purpose and benefits of HR policies and how to implement and communicate them effectively throughout an organisation
Explores the benefits of workforce planning, the activities involved and the stages of the workforce planning process
Learn the fundamentals of disciplinary and grievance policies and practices in the workplace
Understand what employee relations means as a concept and what it means to employers