Alongside managing people and operations, line managers have a fundamental role in implementing organisational policies and in supporting their team’s development. It's therefore important to carefully plan and monitor how line managers are appointed, managed and developed to make sure they are effective.

This factsheet outlines the roles and responsibilities of line managers and explores their relationship with people professionals, including working together to support organisational strategy. It stresses the need for a positive relationship between line managers and their team members, and for supporting the development of line managers' people management skills.

This factsheet was last updated by Giorgia Gamba Quilliam: Learning Content Manager, CIPD

Giorgia designs, develops and manages learning content at the CIPD, including digital courses, factsheets, podcasts and web content. She was instrumental in developing the first ever fully digital qualification delivered in partnership with AVADO, which won both a Training Journal and a Learning Technology award in 2016.

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