Clear, systematic and ongoing identification of how learning and development (L&D) needs relate to performance gaps is key in ensuring effective learning across an organisation. However, the process can be seen as a rigid, box-ticking annual exercise unless it’s aligned with internal and external organisational drivers. The need for organisational agility means L&D professionals need to constantly align to their organisation’s performance needs.
This factsheet introduces methods to identifying L&D needs. It also provides insight for those in smaller organisations, addressing their particular challenges in identifying learning and development needs.
This factsheet was last updated by David Hayden: Digital Learning Portfolio Manager, L&D and OD&D, CIPD
David is responsible for CIPD’s digital learning portfolio. He leads the design and delivery of a number of L&D-focused products and keeps his practice up to date by facilitating online events.
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