Job design is the process of establishing employees’ roles and responsibilities. Its main purpose is to optimise work processes to create value and maximise performance. But, it’s also a key element in creating good quality jobs which benefit both workers and employers.

This factsheet examines job design and its links to work motivation and job quality. It looks at the principles of job design, the role of job analysis and assessing job quality.

This factsheet was last updated by Amy Bosley, Research Adviser, CIPD

Amy’s research focuses on organisational design and development and changing people functions and operating models. Before her research career, Amy worked as an HR practitioner during which time she earned a master’s degree in Human Resource Management. 

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