The CIPD and Loughborough University’s report gathers the evidence and insights on emerging technology at work and explores the ethical implications of how we’re currently adopting new technology. This report creates a foundation for delving deeper into how we can ensure that people remain at the heart of work.

The report, Impact of artificial intelligence, robotics and automation technologies on work, focuses on the academic literature published since 2011 and evaluates the state of contemporary knowledge. It focuses on four key questions:

  1. What should the technological and occupations focus of the review be?
  2. What are the work-related outcomes and mediators from the utilisation of artificial intelligence (AI), robotics and automation technologies (considering both the impact for workers and organisations)?
  3. What are the impacts of AI, robotics and automation technologies on professions and society more generally?
  4. What are the ethical issues related to the contemporary utilisation of AI, robotics and automation technologies?

The impact of emerging technologies on work: Executive summary

Download the executive summary
PDF document 123.3 KB

The impact of emerging technologies on work: Rapid evidence review

Download the rapid evidence review
PDF document 287.3 KB

The impact of emerging technologies on work: Appendices

Download the appendices
PDF document 600.8 KB

More on this topic

Evidence-based L&D – The gift of AI

Podcast 206: Digital innovation has revolutionised how we work and learn. But despite AI’s potential, scepticism prevails. Do L&D professionals need greater curiosity to explore how AI can support them and bolster learning outcomes?

CIPD Viewpoint
Automation, AI and technology

Explore the CIPD’s point of view on automation, AI and technology, including recommendations for employers

Bitesize research
Using algorithms to make decisions ethically and responsibly

Algorithms can help speed decisions and help organisations to operate more efficiently or profitably, but what are the pitfalls particularly from an ethical perspective?

For Members
Bitesize research
How to start using AI as an HRM assistant

An exploration of how generative AI tools like ChatGPT can be used effectively to support human resource management

For Members

Latest evidence reviews

Evidence review
Trust and psychological safety: An evidence review

Find out what the evidence says about building trust and psychological safety

Evidence review
Effective people managers: Evidence review

Research exploring how to develop people managers who drive organisational success

Evidence review
High-performing teams: An evidence review

Explore the latest research on how to create a positive environment to build and nurture effective teams

Evidence review
Productive meetings: An evidence review

This evidence review summarises the latest research on the effective management of meetings and offers recommendations to get the most out of them

All evidence reviews